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FAQ
Shipping
Free Shipping on orders over $80 (NZ Only)
We aim to dispatch all orders within 1-2 working days (please refer to weekends and public holidays above).
See our shipping page for more info
Returns
Order didn’t work out? Don't worry, it happens!
We gladly accept returns for items in original unworn condition with tags attached.
Returns must be lodged (via email) within 10 days from date you received your goods and we will provide you with a store credit or refund*
SALE ITEMS are final sale, therefore we do not accept returns or exchanges.
*please see our returns page for more information.
Tracking your order
We use NZ post to send all your orders. You should receive a notification email from us once a tracking number has been allocated. Please use this tracking number to track your parcel.
Oasis Surf Shop
10 Rathbone St, WHG CBD
Coffee Bar
7:30am-2pm Mon-Fri
9am-2pm Sat
CLOSED Sunday
Main Store
9am-5pm Mon-Fri
9am-2pm Sat
CLOSED Sunday
Email: hello@oasissurf.co.nz
Phone: 021055 7660